Privacy Policy

At Common Sense Wellness, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our website and services, in accordance with the General Data Protection Regulation (GDPR) and Irish data protection laws.

1. Information We Collect
We may collect the following types of information:

• Personal Information: When you register, contact us, or place an order, we may collect your name, email address, phone number, postal address, and other relevant details.
  
• Payment Information: If you make a purchase, we collect payment details such as billing address, though payment processing is handled by third-party providers.
  
• Technical Information: We may collect data such as IP addresses, browser type, device information, and cookies to improve our website’s functionality.
  
• Third-Party Account Information: If you connect your account through a third-party service (e.g., social media), we may receive information from that service with your consent.
  

2. Legal Basis for Processing Personal Data
Under GDPR, we process your personal data based on the following legal bases:

• Consent: When you have given clear consent for us to process your personal data for specific purposes.
• Contractual Necessity: When processing your data is necessary for fulfilling a contract with you.
• Legitimate Interests: When processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights.
• Legal Obligation: When we are required to process personal data to comply with legal obligations.

3. How We Use Your Information
We use the information collected for the following purposes:

• To provide and improve our services.
  
• To process transactions and fulfil orders.
  
• To send you updates, promotions, and other communications related to our services.
  
• To analyse website usage and enhance user experience.
  
• To comply with legal requirements.
  

4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can choose to disable cookies via your browser settings, but this may affect site functionality.

5. Sharing of Information
We do not sell or rent your personal information. However, we may share information in the following cases:

• Service Providers: We may share data with third-party service providers who assist in website operations, payment processing, and marketing.
  
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations.
  
• Business Transfers: In the event of a business transaction (e.g., merger, acquisition), your data may be transferred.
  

6. Your GDPR Rights
Under GDPR, you have the following rights:

• Right to Access: Request access to the personal data we hold about you.
  
• Right to Rectification: Request correction of inaccurate or incomplete data.
  
• Right to Erasure: Request deletion of your data when it is no longer necessary for the purposes collected.
  
• Right to Restrict Processing: Request that we limit processing of your data in certain circumstances.
  
• Right to Data Portability: Request that we transfer your data to you or another provider in a structured format.
  
• Right to Object: Object to processing based on legitimate interests, direct marketing, or automated decision-making.
  
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw it at any time.
  

To exercise any of these rights, contact us at [email protected].

7. Data Retention
We retain personal data for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

8. Children’s Privacy
We do not knowingly collect personal data from individuals under 13 years of age. If you believe we have collected such data, please contact us at [email protected], and we will promptly delete it.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website, and we encourage you to review it regularly.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or wish to make a complaint about how your data is handled, please contact us at [email protected].

Terms and Conditions

1. Introduction
These Terms and Conditions govern the use of the Common Sense Wellness website and services. By using our website, you agree to these terms. If you do not agree, please refrain from using our services.

2. Use of Website

• The content on this website is for general information and subject to change without notice.
  
• We do not guarantee the accuracy, completeness, or suitability of the information provided.
  
• Your use of any information or materials on this website is entirely at your own risk.
  

3. Liability Disclaimer

• We shall not be held liable for any loss or damage caused by the use of this website.
  
• Any health, wellness, or lifestyle information provided is for general guidance only and should not replace professional medical advice.
  
• You are responsible for ensuring that any products, services, or information available through this website meet your specific needs.
  

4. Intellectual Property

• The design, layout, look, and graphics of this website are owned by or licensed to us.
  
• Unauthorised reproduction of any material is prohibited.
  

5. External Links

• Our website may include links to other websites for additional information.
  
• These links do not signify that we endorse the website(s), and we are not responsible for their content.
  

6. Governing Law

• These Terms and Conditions are governed by Irish law.
  
• Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Ireland.
  

7. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on our website.
If you have any questions regarding these Terms and Conditions, please contact us at [email protected].